Application Theme Color

This sets the color of the keypad numbers, menu titles and controls throughout the app

External Provisioning

The softphone will call a web API to obtain SIP credentials. This allows providers to hide this information from their users. If you specify a separate subdomain for your users this can also be provisioned. For Whitelabel apps there are separate branding options for customising the provisioning form shown to your users. The provisioning form accepts a Username and Password. The standard login screens will not be shown in this case.

For Generic apps a user would login as below where 1000 is the username, and 1234 is the password and AcmeInc is the ProviderId setup in the portal.

Provider Id -> 1000:AcmeInc

Password -> 1234

For Whitelabel apps there is no need for a Provider Id as this is hardcoded within the app.

For further details of the API and using QR codes please see this section

Using QR codes with your own provisioning-server

Username Placeholder

Only available for Whitelabel apps and shown when External provisioning is enabled. This allows you to change the default 'Username' to something more appropriate for your solution eg 'Account No'

Password Placeholder

Only available for Whitelabel apps and shown when External provisioning is enabled. This allows you to change the default 'Password' to something more appropriate for your solution eg 'PIN'

Contact email

Specify email for support issues.

Main Help Menu Title

This allows changing the main Help menu text within the applications. For example instead of 'Help' you could change to 'Billing'.

Credentials Source

Credentials can be passed as parameters to the Help urls. Please see below for details on how to format the links

How to pass credentials to urls within the softphone

Help Title

You can specify up to five help titles and corresponding URLs. These will show under the Help sections of your iOS and Android applications.

Help Link

Please specify an https URL (secure link). The URL specified will be navigated when a user taps the Help title associated with it. We cannot accept http URLs.