Desktop Softphones
How to Change the Microphone
To change the microphone settings, navigate to the Settings tab and click on ‘Preferences’. Next, click on ‘Devices’. You’ll find microphone options for both when a headset is plugged in and when a normal speaker is being used. Click on the respective dropdown labeled ‘Microphone’ to view and select the different available options for each scenario.



In Call
While in a call, click on the Settings button to open the ‘Sounds’ dialog. Select a microphone from the appropriate ‘Microphone’ dropdown, depending on whether you want to change the microphone for the headset or for the speaker.


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