Desktop Softphone
Device Settings
How to change the microphone

How to Change the Microphone

To change the microphone settings, navigate to the Settings tab and click on 'Preferences'. Next, click on 'Devices'. You'll find microphone options for both when a headset is plugged in and when a normal speaker is being used. Click on the respective dropdown labeled 'Microphone' to view and select the different available options for each scenario.

Selecting Preferences from Settings

Selecting Devices from Preferences

Selecting a Microphone

In Call

While in a call, click on the Settings button to open the 'Sounds' dialog. Select a microphone from the appropriate 'Microphone' dropdown, depending on whether you want to change the microphone for the headset or for the speaker.

Clicking Sound Settings in a Call

Selecting a Microphone from Mic Options